Simple & Transparent Returns
At our store, we believe in providing high-quality herbal and skincare products. If you are not satisfied with your purchase, here is how our refund process works.
Returns & Hygiene
Since we deal in personal care and herbal products, we cannot accept returns once the product seal is broken for safety reasons.
Damaged Goods
Received a broken bottle? Notify us within 48 hours with unboxing photos. We will ship a replacement immediately.
Refund Process
Approved refunds are processed back to your original payment method within 7–10 working days.
Important Note
Since the parcel has already been shipped, the shipping charges for both sending and returning the item will be deducted, and the remaining payment will be refunded.
Still have questions?
Our support team is available 24/7 to help you with your order issues and refund status.
- info@herballookscare.com
- +91 98 9634 0196
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